How We Work

Discover how we help you save time and money by negotiating and administering better utility contracts

Comprehensive, affordable utility services delivered with transparency and honesty

At Clifford Talbot Partnership we strive to provide utility services designed to meet your needs in full. No matter the size of your organisation or your specific challenges, we work hard to negotiate the most advantageous possible agreements with water, energy and gas suppliers.

We also provide you with a dedicated support staff available to quickly resolve any issues over the course of your contract, ensuring that you experience minimal downtime and prompt responses if and when a problem arises.

Transparent Fees

Unlike other energy consulting firms, Clifford Talbot Partnership does not take commissions or pass on hidden fees from suppliers – our fees are outlined and detailed clearly on every invoice, making it easy for you to know exactly what you’re being charged for our services long before you pay them.

Dedicated Account Manager

For each of our clients’ contracts we have a single and very experienced Account Manager. Free yourself from the day to day hassle of tasks such as tenant data reconciliation and invoicing. For example, we can issue notifications such as changes of occupancy on your behalf and set up temporary contracts for vacant premises. Any other needs relating to the service we are providing are dealt with promptly and efficiently by your Account Manager.

Bespoke Services

If you do not require full utility or energy management services, we can create a custom service plan designed to meet your specific needs, including services such as reporting, invoice checking and validation, energy procurement, billing, new meter installations, invoice analysis, efficiency surveys, and data uploads.

Client Satisfaction Process

Your satisfaction is our top priority – and we strive to address energy issues you may have promptly and completely. If your dedicated Account Manager for any reason cannot address your needs, you have the option to escalate and work with higher level Clifford Talbot Partnership staff to quickly find a solution.

Online Client Service

See what’s happening with your energy supply nearly in real-time with graphical displays of electricity use by the half-hour. We use this data to cross-check invoices for errors and miscalculations, as well as identify trends and opportunities for further savings.

Our Utility Suppliers

We select from a network of tested, proven and reliable utility suppliers to minimise your risk and maximize your savings. We’ll help you find the best contract – and the best provider – to meet your business’s specific challenges.

“Right from the start, 7 years ago, Clifford Talbot impressed us with their efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for. We needed an effective solution to the problem of rising utility bills. By partnering with Clifford Talbot, we have been able to consistently minimise our overall utilities costs. We would not hesitate in recommending their services.”

Peter Johnson-TreherneGroup Finance Director, Heritage Great Britain Plc