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Savings Made Against The Odds |
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Thursday, 25 February 2010 16:57 |
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As part of our commitment to clients, we recently undertook work for a public house which was being charged incorrectly by suppliers of both natural gas and electricity for an extended period of time.
When we took this supply onto our Utility Bureau Service (UBS), our initial investigations found that the suppliers billing the Company may not have been the suppliers actually SUPPLYING the property. After intense investigations and negotiations, incorrectly paid monies were refunded to the client to the tune of approximately £3,000 and, once the correct supplier of the property was identified, arrangements were made to backdate the costs at contracted rates to 2007.
Suppliers are not legally obliged to carry out or backdate any changes of tenancies which they were not informed about, but in this case our dogged determination led to the account being re-billed at over £11,000 less than the invoiced costs for the 3 year period.
Total savings made by us were therefore £14,000 for the contract, representing 15% of annual costs.
We'll drink to that!
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