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Recent Changes to Gas Data
Thursday, 19 August 2010 13:01
Xoserve, the gas industry data manager, has identified an industry wide issue in relation to Correction Factors relating to a small number of gas meters that consume over 732,000 kWh (25,000 Therms) per year.

The Correction Factor compensates for pressure and temperature at a point of delivery and is used during the conversion of the volume of gas to energy (kWh) for invoicing purposes. For some meters a generic Correction Factor has been used which is less accurate than using a specific Correction Factor and this may have had an impact on invoiced volumes for some customers.

All gas suppliers within the UK are affected by this and are waiting for Meter Asset Managers to investigate the issue fully. Initial indications showing that it may take 18 months to 2 years to resolve the issue, as many sites will require a visit from an engineer to ensure that an accurate Correction Factor is calculated from the location of the meter.

Once the accurate Correction Factor has been confirmed, your gas supplier will use this in the calculation of all future meter readings. In some circumstances historical invoices may also need reconciling. However, the gas supplier would only make a retrospective amendment to invoices on a pass-through basis and only if they were to be charged by the Gas Transporter.

We will be updating any affected clients in due course, but if you require further information in the meantime, please do not hesitate to contact one of our Utilities Consultants - we can advise if your gas supplies are above the threshold and likely to see changes.